Guelph Car-Store Automotive Customer FeedbackAuto Sales and Service the way it used to beIt's nice to know our customers appreciate us!
From the Guelph Mercury (Tuesday July 7/98)
Service when service was needed
This is a note to tell everyone how great the "Car-Store" is.
I'm writing this letter to tell you the awesome service and treatment that I received from the "Car-Store" owned by Matt (and Chris). I had the unfortunate experience of breaking down on the 401 while on vacation with my wife and two children ages 5 and 10. My first thought was how much would I be taken for. This is when I pulled off the highway and saw that the Car-Store was still open at 4 p.m. on a Saturday.
Matt gave me a loaner car as well as directing me to a nearby hotel. He even called to make sure there were rooms available. So on Sunday around noon I was told I could get my car. I arrived and my car was ready to go. The repair took 2 1/2 hours to fix. My estimate was for $150, so I was pleasantly surprised when the bill was $100 plus taxes. I hope the citizens of Guelph can appreciate a fine person and a garage as great as this. I am from Windsor and would gladly take my car for repairs to this fine establishment if located here.
Again, I would like to express my sincere thanks to the "Car-Store" for doing an excellent job and not charging me the big bucks.BRIAN ANTHONYGuelph Car-Store Automotive
We enjoy getting e-mails like thisSubject: Thank-you !
Date: Sat, 27 Mar 99 17:58:34
From: "greg bush" <XXXXXXXX@idirect.com>
Dear Matt and ChrisGuelph Car-Store Automotive
Thank-you for all your help in getting Kelly and myself in a safe automoblie. It is people like your selfs that make a difference in todays world . It's too bad your place of bussines is not closer to us because you would get all of mine and others. Once again thank-you and keep up the good work the people of Guelph should feel secure knowing that the CAR-STORE is in their area.
Subject: Matt - Thanks
Date: Fri, 10 Sep 1999 10:15:58 -0400
I kept a copy of the original message I sent you ... just in case. So here's the site address you need to go to..enjoy (and I will do a
hard copy for you too..in a few days time)
"Here is a copy of the electronic greeting card you sent to Matt at email@example.com on August 23rd
You can view your electronic greeting at the above address for 90 days"...
Thanks again, amanda
Andros Consultants Limited
Helping people be their best.
(519) 766 1178